There are times when we struggle with our websites because of people having a hard time contacting your website. I have been working with a client so that he can have more response to his website. The problem was that although they were able to create massive traffic, there seem to be no one who had contacted them. Here are the things we did so that we can be able to fix that problem.
Because of the issue that had occurred, were people could not seem to contact us, we did some changes. We made the telephone number more visible. Although there is a result of what we did, the names of the people who can contact us were not that impressive. We tried another option which caught my attention, and it was live chat. Live chat is a service where people can chat through the website, and you can reply to what they said. Although this is not a new thing anymore, this has been very helpful. In a way that the customer who is trying to reach, you would chat you. They can interact with a human where they can raise their concern. Moreover, an email will be sent to the website directly. Through this, we were able to double the response we got from people with the same number of traffic.
Summarize:
We have a problem of getting a response from the people who are part of the created traffic on the website. Through the help of the live chats for my client’s site, we were able to get more responses with the usual significant traffic we have. We were able to rack the people who want to get an inquiry with our website. When you have the same problem, one way that could help you is through making use of live chats.
